Understand your reports

Go to the left menu → Reports. Choose “This week”, “Last week”, “This month” (1), “Last month”, “Last 30 days”, “Last 90 days”, “This year” or “Last year” — or pick your own “From” and “To” dates (up to 366 days) and click “Show custom dates”. Every number is compared with the period before.

“Team pay” (2) switches to what each person earned.

The top cards — Revenue, Completed visits, Average ticket and Tips — come from what was recorded at checkout (or the booked price if nothing was recorded).

Below: New clients, Returning clients, “Booked again” (2) (how many clients have another visit booked), “No-show rate” (1), Cancelled and Booked online. A no-show rate marked “high” is worth acting on.

“Revenue by day” shows your busy and quiet days — click “Table” for exact numbers. “Top services” (1) lists each service’s visits, revenue and share of the total.

“Retail products” lists the products sold at checkout — how many and the sales — with the period’s “Retail sales” total. Retail is counted on its own, never in service revenue or commission.

Click “Team pay” (1). For each person you see visits, service revenue, their “Commission %”, commission, tips and pay. Set each person’s % once — it’s remembered. Click “Download CSV” to open it in a spreadsheet.

This is for your records only — ZeloBooking doesn’t pay anyone.