ZeloBooking · operated by ZELOXA LABS LLC

Text message consent

We only text people who asked for it. Here is exactly how they opt in, what they receive, and how to stop.

1. Appointment texts to a business’s customers

Salons, spas and barbershops use ZeloBooking for online booking. When a customer books an appointment on the booking page of a business that texts its clients, the contact-details step shows the optional boxes below. Every box is unticked by default and booking works without ticking any of them. Businesses that don’t text (yet) send confirmations and reminders by email only.

What customers see on the booking form (example business: Bella Nails & Spa)

Mobile phone

(714) 555-0100

you@example.com

Text me appointment confirmations and reminders

From Bella Nails & Spa, about your appointments only. Msg frequency varies (usually 1–3 per booking). Msg & data rates may apply. Reply HELP for help, STOP to opt out. Not required to book.

Terms · Privacy Policy

Text me offers from Bella Nails & Spa

Optional marketing texts sent by an automated system, up to 4 msgs/month. Consent is not a condition of any purchase. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Terms · Privacy Policy

Appointment texts (confirmations, reminders, changes) are sent only if the first box is ticked, from the business’s own registered phone number. Each message starts with the business’s name. Typically 1–3 messages per booking.
Offers are a separate, optional box and are only ever sent from that business’s own phone number.
We store the date, time, exact wording (version 2026-11-02), the number and the IP address and browser for every consent.
Try it on our live demo booking page: demo.zelobooking.com/book (choose a service and a time; the boxes appear with your contact details).

Sample messages

Bella Nails & Spa: You're booked for Gel manicure on Tue Oct 7 at 2:00 PM. Manage: https://bella-nails.zelobooking.com/manage/... Reply HELP for help, STOP to opt out.
Bella Nails & Spa: Reminder - Gel manicure on Tue Oct 7 at 2:00 PM. Reply C to confirm, STOP to opt out.
Bella Nails & Spa: Your Gel manicure appointment was moved to Tue Oct 7 at 3:30 PM. Manage: https://bella-nails.zelobooking.com/manage/... Reply STOP to opt out.

2. Account alerts to ZeloBooking users (business owners and staff)

Signed-in owners and staff can turn on text alerts in their account at Settings → My notifications by entering their mobile number and ticking this unticked box:

What account users see in Settings → My notifications

Text alerts

Text me account alerts from ZeloBooking (new bookings, cancellations, support). Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Terms and Privacy Policy.

Sample messages

ZeloBooking (Bella Nails & Spa): New booking: Sofia M, Gel manicure, Tue, Oct 7, 2:00 PM with Mia. Reply STOP to opt out.
ZeloBooking (Bella Nails & Spa): Cancelled: Jordan K's Pedicure on Wed, Oct 8, 11:30 AM with Mia. Reply STOP to opt out.

3. Stopping messages and getting help

Reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) at any time — it takes effect immediately and we confirm it with one final message.
Reply HELP for help, or email support@zelobooking.com.
Message frequency varies. Message and data rates may apply.
Consent to texts is never a condition of booking or of any purchase. We don’t sell or share phone numbers or consent data for marketing.

See our Terms of Service and Privacy Policy.