Support
How can we help?
Help for businesses that use ZeloBooking and for their clients — guides, email support and your account.
For businesses and their team
Email us
Write to support@zelobooking.com. Tell us your business name (or the email you sign in with) and what you were trying to do — a screenshot helps. Never send passwords or sign-in codes.
Learning Center
Step-by-step guides with pictures for setting up, booking, reminders, forms, your website and more: browse the Learning Center.
Help inside ZeloBooking
Owners, admins and front desk: open Settings → Help & support in your dashboard to start a support case and chat with us. We can see your screen only after you press Allow, and only the ZeloBooking tab.
Booked with a salon, spa or barber?
- For appointments, contact the business directly. Each business runs its own calendar, prices and policies — we can’t book, move or cancel visits for them. Your confirmation email shows how to change or cancel, and how to reach the business.
- Questions about the information a business keeps about you (notes, forms, visit history) go to that business too; we’ll help them answer if they ask us.
- For help with the ZeloBooking app or your client sign-in at account.zelobooking.com, email support@zelobooking.com.
- Text messages: reply STOP to stop texts from a business, or HELP for help.
Your account and your data
- Delete your account: in the app or on the web — how to delete your ZeloBooking account.
- How we handle information: Privacy Policy · Terms of Service · Text message consent.
- Found a security problem? See Security for how to report it. Accessibility barrier? See Accessibility.
ZeloBooking is made by Zeloxa Labs LLC. The iPhone and Android apps aren’t in the app stores yet — see what’s coming.