Set your opening hours and booking rules

Open Settings (bottom of the left menu) → “Hours & booking rules”. In the “Opening hours” panel, make sure the “Use opening hours” switch (1) at the top right is on.

For each day, use the switch (2) to mark it open or closed, then pick the opening time (3) and the closing time next to “to”.

Online booking — your booking page, website widget and AI receptionist — only offers times inside these hours and inside each team member’s own hours. Your team can still book after hours from the calendar.

Same hours every weekday? Set Monday, then click “Monday’s hours to all weekdays” (1) to copy them to Tuesday–Friday.

Click “Save opening hours” (2). You’ll see “Saved.” next to the button.

Scroll to “Closed dates”. Pick the “Date” (1), type an optional “Reason (optional)” (2) such as “Thanksgiving” or “Staff training”, and click “Close this day” (3).

The date appears in the list below. Nobody can book online that day. To open it again, click the bin icon on its row.

In “Booking rules”, set:

• “Minimum notice” (1) — the soonest a client can book online, from “No notice” to a few days
• “Book up to” (2) — how far ahead the calendar opens, from 7 days to 1 year
• “Start times every” (3) — the steps clients pick from: every 5, 10, 15, 20 or 30 minutes, or every hour

Pick “Online changes close” (1) — for example “24 hours before”. After that, clients can’t cancel or move online and are asked to call you.

Write your “Cancellation policy” (2) in plain words. It’s shown on the booking page, in the client app and in confirmation emails.

Click “Save booking rules” (3). Changes apply to your booking page straight away.