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Service options, add-ons and processing time

Offer lengths or levels with their own price (Short / Long), extras clients tick while booking, and processing gaps when the stylist is free.

7 minIntermediate

Where: Business → Services → Edit a service / Add-ons

Video walkthrough coming soon

The written steps below cover everything in the meantime.

About 7 min to follow along

When you’re done

  • One service with several options, each with its own price and time
  • Add-ons like nail art or a gloss that clients can tick while booking
  • Processing time that lets the same person take another client in the gap
  1. 1

    Spot services with options and add-ons

    Open Services. Small badges under a service name show what it has:

    • “2 options” (1) — the client picks one, such as Short or Long
    • “1 add-on” (2) — extras the client can add
    • “50 min processing” — a gap in the middle of the service

    Services with options show a “from” price — the lowest option.

    Acrylic full set with its 2 options (1) and 1 add-on (2) badges highlighted
    Acrylic full set with its 2 options (1) and 1 add-on (2) badges highlighted
  2. 2

    Add options with their own price and time

    Click “Edit” on a service (or “Add service”). Find “Options & prices” and click “Add options”. Two rows appear. For each one, fill in “Option 1 name” (for example “Short hair”), “Price ($)” and “Minutes”. Click “Add option” for more (up to 12), or the bin icon to remove one.

    Once a service has options, its own “Duration” and “Price” boxes are greyed out (“Set by each option below”). Click “Save”.

    Tip: Clients must choose one option while booking. Your menu and website show “from” the cheapest price.

  3. 3

    Add processing time

    In the same panel, switch on “Processing time”. Fill in:

    • “Active first (minutes)” — the hands-on part before the gap (for example 25 minutes applying colour)
    • “Processing — person free (minutes)” — how long it develops while the stylist is free

    The line below adds it up, for example “25 min active → 50 min free → 15 min finishing = 1 hr 30 min”. Click “Save”. The service now shows a processing badge (1).

    Tip: Online booking can fit short services (like a blow-dry) into that free gap — the calendar shows it hatched as “Processing · free”.

    Single-process color with its 50 min processing badge (1) highlighted
    Single-process color with its 50 min processing badge (1) highlighted
  4. 4

    Create an add-on

    Scroll to the “Add-ons” panel at the bottom of Services. It lists every extra with its price, extra time, “Online” or “Team only”, and the services it goes with. Click “Add add-on” (1), or “Edit” (2) to change one.

    Add-ons panel with Add add-on (1) and an Edit button (2) highlighted
    Add-ons panel with Add add-on (1) and an Edit button (2) highlighted
  5. 5

    Fill in the add-on

    In “Add an add-on”, type a “Name” (1) such as “Nail art”, an optional “Description”, the “Price ($)” (2) and the “Extra minutes” (3) it adds to the appointment (0–240).

    Leave “Bookable online” on so clients can tick it; turn it off for extras only your team should add. Under “Offer it with”, tick the services it belongs to. Click “Save”.

    Tip: To stop offering an add-on, open it and click “Archive add-on”. Past bookings keep it.

    Add an add-on panel with Name (1), Price (2) and Extra minutes (3) highlighted
    Add an add-on panel with Name (1), Price (2) and Extra minutes (3) highlighted
  6. 6

    What clients see when booking

    On your booking page, a service with options opens “Choose an option for … (required)”. The client picks one, for example “Short nails” (1) or “Long or coffin” (2). Under “Add extras (optional)” they can tick add-ons (3).

    The total time and price update straight away, and the booking, confirmation email and calendar all show the option and add-ons.

    Booking page options for Acrylic full set: Short nails (1), Long or coffin (2) and the Nail art extra (3)
    Booking page options for Acrylic full set: Short nails (1), Long or coffin (2) and the Nail art extra (3)

Common questions

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