Every plan starts with a conversation.

A private, one-to-one appointment to talk through your skin, your routine and your goals — before any treatment is booked.

Your first appointment

What happens at your consultation

Your skin, routine and goals, in your own words.

A close, unhurried look at your skin in good light.

Every option in plain language, even doing nothing.

A plan you agree to, with time to think it over.

Help

Can’t find an answer? Call or text us — we’re happy to help.

Do I need a consultation first?

If you’re new to us, yes. It’s where we look at your skin, talk through your routine and agree on a plan together.

What should I bring?

A list of the skincare you use at home — a photo of the bottles works — and any questions you’d like to ask.

Can I wear makeup to my appointment?

Come as you are. We cleanse your skin before we assess it or begin any treatment.

Will I be asked to book a treatment?

Never on the spot. You leave with a clear plan and time to think it over — book the next step when you’re ready.

What should I mention beforehand?

Recent treatments, sensitivities or any changes to your skin, so we can plan around them.

Can I change or cancel?

Yes — use the link in your confirmation email.

Choose a time online — it takes about a minute, and your confirmation arrives straight away.